Kahneman highlighted 'anchoring'—our tendency to rely on the first piece of information we receive—as a cognitive bias that often plays out in the workplace.
First impressions can anchor our opinions of people or situations, sometimes limiting the way we see their potential. For example, a candidate’s previous role might unconsciously set an expectation about their capabilities or future performance.
To counter this, try asking open-ended questions that go beyond their last position or title. Challenge yourself to see individuals for their diverse skills and experiences rather than what’s on paper.
By questioning initial anchors, leaders open up space for fresh perspectives and create an inclusive environment where everyone’s potential is recognized.
